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The UK's leading property care experts with 65+ years experience

PCA founding member promoting high standards of professionalism

Open weekdays till 7pm and Saturdays till 4pm

Peter Cox Guarantee

Peter Cox, founded in 1951 and the UK leader in its field, is widely recognised as a company to trust with any aspect of property preservation. We have been providing long term guarantees, issuing over 500,000 for over 40 years. Our experience in property preservation and our excellent trading history provides assurances for both private and commercial customers.

Guarantees we offer - sample guarantees

We can also offer Insurance Backed Guarantees to our customers, via Guarantee Protection Insurance Ltd (GPI).

The purpose of an IBG is to provide insurance backing to a written workmanship and/or material guarantee, given by a building contractor to a domestic or commercial customer (the owner of the insured works). Ask your surveyor or local branch contact for more information.

What if something goes wrong?

Whether our work is under guarantee or not, if you feel dissatisfied in any way with the service you have received, we want to hear from you. We send out a questionnaire with the guarantee so this is a first opportunity for you to express your views. We pride ourselves on a high level of customer satisfaction but on rare occasions things sometimes go wrong.

So if you feel you’ve cause for complaint, contact the branch who handled the work for you and explain why you are dissatisfied.

Guarantee Claims

If our treatment hasn’t worked and it’s guaranteed, we’ll put it right – simple as that. You need to contact the local office whose address will be found on the survey report documents.