Peter Cox

Raising Standards in Property Preservation

Which? Trusted Trader

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0800 030 4701

lines now open until 7pm

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Complaints

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

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  1. How well did we respond to your enquiry?
  2. Did you find our surveyor helpful?
  3. Did you get our report promptly?
  4. How clear were our recommendations?
  5. Did we programme the work satisfactorily?
  6. Did we start on time?
  7. How did you find the quality of the workmanship?
  8. Were the technicians courteous and helpful?
  9. Did we complete the work on time?
  10. Did we clear away and leave the site tidy?
  11. Was our office administration efficient?
  12. Your overall assessment

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