Peter Cox have been treating wet rot in properties all across the UK for decades. We are a so confident in the success of our wet rot treatment that we offer a 20 year long-term guarantee as standard with every treatment we provide.
Our wet rot guarantee offers a genuine level of protection against the recurrence of wet rot and is designed to give our customers complete peace of mind.
We believe our customers deserve a guarantee that will last, that is why our 20 year wet rot guarantee covers all areas of our wet rot treatment compared to other guarantee providers that only cover certain chemicals or work involved.
After work has been completed, your wet rot guarantee certificate will be issued to you along with a questionnaire for you to express your views on our service.
Additionally, our guarantees are fully transferable, so if you move during the guarantee period, your guarantee can be transferred over to the new owners.
We can also offer Insurance Backed Guarantees (IBG) to our customers, via Guarantee Protection Insurance Ltd (GPI).
The purpose of an IBG is to provide insurance backing to our guarantee so that in the unlikely event that Peter Cox could not fulfil our guarantee (if the business closed for example) your policy would still be covered by another PCA approved damp proofing contractor.
If you believe your Peter Cox wet rot treatment has not worked and it is covered by our 20 year guarantee, don’t hesitate to contact us as soon as possible so we can perform a re-inspection of your property.
If your treatment hasn’t worked and it is guaranteed, we’ll put it right – simple as that! All you will need to do is contact your local Peter Cox branch whose contact details will be found on the survey report documents and keep a hold of your survey report and guarantee documents.
If you want help and advice with anything wet rot related get in touch with the wet rot experts at Peter Cox on 0800 633 5712. Our team will be more than happy to answer any queries you may have.
Alternatively, simply fill in our online contact form and one of our team will call you back.