I would just like to confirm that I completed your on line enquiry form last Thursday evening 25 July. I received a phone call from your depot the next day to arrange a survey on Wednesday 31 July. Your surveyor arrived promptly and submitted his report the same day. I accepted your quotation and arranged to have the work completed the next day (Friday). I am delighted to report that your engineer arrived and carried out all the work in a professional and courteous manner.I think that one week from discovering I had a potential woodworm infestation to complete eradication is worthy of praise. Well done Peter Cox.