FREQUENTLY ASKED QUESTIONS

If you’re confronted with dampness and timber problems for the first time, remember that many other home owners will probably have had to deal with them as well, so here’s how you can benefit from their experience – by browsing through the questions we are most frequently asked.

If you can’t find the answer you’re looking for, then go to our ‘Ask the Experts’ page and let us help you on a one-to-one basis.

My surveyor thinks my house suffers from wall tie corrosion. Does this means replacing all the ties ?

Not necessarily, this can only be determined after a specialist survey to examine the true condition of the ties on each elevation. This will involve use of an endoscope and the physical removal of sample ties. The condition of the ties may vary from elevation to elevation particularly in exposed locations. If the installation of remedial wall ties is recommended, the old ties are usually isolated to avoid any further corrosion but left in place because their removal would be costly, time consuming and difficult to achieve without necessitating wholesale repointing of the masonry.