FREQUENTLY ASKED QUESTIONS

If you’re confronted with dampness and timber problems for the first time, remember that many other home owners will probably have had to deal with them as well, so here’s how you can benefit from their experience – by browsing through the questions we are most frequently asked.

If you can’t find the answer you’re looking for, then go to our ‘Ask the Experts’ page and let us help you on a one-to-one basis.

Surveys
Guarantees
Damp Problems
Timber Repairs
Wall Tie Failures
Basement Waterproofing
Condensation
Miscellaneous / Other

I've recently had a damp proof course, as well as re-plastering with the salt-retardant plaster (by yourselves). I was advised that I can paint the walls with a paint that allows moisture to evaporate from the brick, can you advise on a brand?

Most manufacturers produce a paint designed for use on new plaster, so it's a case of consulting your nearest retailer or trade warehouse for advice. Dulux for instance recommend their Dulux Trade Supermatt.