Print this pageBUYING AND SELLING A HOME
This will alert you to any issues that you may prefer to disclose at the outset to any prospective buyer and avoid any last minute surprises that could cause a buyer to withdraw. If you decide to remedy any problems before the sale, then you will have the assurance of holding a reliable long term treatment guarantee which can be assigned to new owner.
In England and Wales Home Information Packs (HIPs) have been discontinued but in Scotland houses have to be marketed with a Home Reports which includes a home report survey, an energy report and a property questionnaire.
How homeowners can prepare...
In both countries it makes sense for home owners to assemble in advance a pack of useful information so that they are ready whenever they decide it is time to move. Peter Cox Survey Reports, treatment / repair specifications and Guarantees will all prove useful information for a prospective buyer, so home owners are advised to keep them in a safe place in the meantime.
I'm sure that businesses come and go in your trade but your Company has been in existence for a long time. My recent experience demonstrates why this is the case.
Our 30 year guarantee had almost expired when we recently discovered woodworm infestation in the previously treated roofing joists. I understood why you wanted to charge the refundable fee for the survey and took the risk in requesting it. However, I anticipated that you would attempt to "wriggle" out of the guarantee and was ready for an argument with your surveyor. My cynicism was totally unfounded. Your surveyor efficiently identified the problem and confirmed that the area would be re-treated - I didn't have to say anything. Your operative subsequently did the treatment work efficiently and with a high standard of housekeeping. In both cases, they were friendly and courteous.
